Privacy Policy

Effective Date: 21st September 2024.

At HATTON CROSS IMMIGRATION SERVICES, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of personal information from you:

Personal Identification Information: Name, address, email address, phone number, passport details, and other identification documents.
Service-Related Information: Information related to visa applications, flight bookings.
Payment Information: Credit/debit card details or other payment information required for processing payments for our services.
Communication Information: Information you provide when you communicate with us via email, phone, or other communication channels.
Website Usage Data: Information about how you use our website, such as IP addresses, browser type, and browsing patterns through cookies and other tracking technologies.

2. How We Use Your Information

We use the information we collect to:

Provide the services you request, including visa processing, air ticket bookings.
Communicate with you regarding your bookings, visa applications, and other services.
Process payments and issue invoices.
Improve our website, products, and services based on your feedback and usage patterns.
Comply with legal obligations and prevent fraudulent activities.
Send you updates and promotional materials (only if you have opted in).

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

Service Providers: Trusted partners who assist in providing services such as visa processing, airlines, insurance companies, and financial institutions.
Legal Authorities: If required by law, regulation, or legal process, we may disclose your information to governmental authorities, law enforcement, or other third parties.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to a third party as part of the business transaction.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal information:

Access: You can request a copy of the personal information we hold about you.
Correction: You can ask us to correct inaccurate or incomplete information.
Deletion: You can request the deletion of your personal information, subject to certain legal restrictions.
Objection: You can object to the processing of your personal data for marketing or other purposes.

To exercise any of these rights, please contact us at +91 7986851267 or email at info@hattoncrossimmigration.com.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your interaction with our website. You can control the use of cookies through your browser settings. However, disabling cookies may affect your experience on our website.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.

8. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

HATTON CROSS IMMIGRATION SERVICES
EG 1086 GOBINDGARH MOHALLA,

S.D COLLEGE ROAD.

JALANDHAR. 144001

PUNJAB. INDIA

Email: info@hattoncrossimmigration.com

Phone: +91 7986851267